Frequently Asked Questions
Everything you need to know about protecting your tech.
How do I know if a case will fit my specific device model?
Each product page includes a 'Compatibility' section. You can also find your model number in your device settings under 'About' to ensure a perfect fit before purchasing.
What is your shipping policy and estimated delivery time?
We offer standard and expedited shipping. Standard orders typically arrive within 3-7 business days, while expedited shipping takes 1-3 business days depending on your location.
What is ELECTRO CASES' return and exchange policy?
We offer a 30-day hassle-free return policy. If you are not satisfied with your purchase, the item must be in its original packaging and unused condition to qualify for a full refund.
Are your cases compatible with wireless charging?
Most of our slim and mid-range protective cases are fully compatible with Qi-wireless charging. Extra-rugged or metal-integrated cases may require removal before charging.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do your cases come with a warranty?
Yes, all ELECTRO CASES products include a 12-month limited warranty against manufacturing defects such as discoloration or structural failure under normal use.